Politique d’expédition

🚚 Shipping Policy – Velmora Care

All orders are processed within 1–2 business days (Monday to Friday).

Once your order is confirmed, you will receive a confirmation email followed by a tracking number once your package has been shipped.

We currently ship to multiple countries including:

Estimated delivery times:

⚠️ Please note: Delivery times may vary depending on location, customs, or high demand periods.

Once your order has been shipped, you will receive a tracking link via email allowing you to follow your package in real time.

While we strive to deliver your order as quickly as possible, delays may occur due to:

Velmora is not responsible for delays once the package has been handed to the carrier.

Velmora is not responsible for lost or stolen packages once marked as delivered.

If you experience an issue, please contact our support team and we will do our best to assist you.

Please ensure your shipping address is correct before completing your order.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

For any shipping-related questions, please contact us at:

contact@velmoracare.com