Conditions générales de vente

 

📜 Terms & Conditions – Velmora Care

 


 

1. Overview

 


This website is operated by Velmora Care. Throughout the site, the terms “we”, “us” and “our” refer to Velmora Care.


By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms & Conditions.

 

 

 

2. Online Store Terms

 


By agreeing to these Terms, you confirm that you are at least the age of majority in your country or have given us your consent to allow any minor dependents to use this site.


You may not use our products for any illegal or unauthorized purpose.

 

 

 

3. Products & Services

 


We strive to display our products as accurately as possible. However:

 

  • Colors and images may vary depending on your screen

  • We do not guarantee that product descriptions are 100% error-free

 


⚠️ Our products are cosmetic products and are not intended to diagnose, treat, cure, or prevent any medical condition.


👉 Important pour Meta compliance.

 

 

 

4. Pricing & Payments

 


All prices are listed in your local currency where applicable.


We reserve the right to:

 

  • Modify prices at any time

  • Cancel orders if pricing errors occur

 


Payments are processed securely via trusted payment providers.

 

 

 

5. Order Acceptance

 


We reserve the right to refuse or cancel any order if:

 

  • Fraud is suspected

  • Incorrect information is provided

  • Product availability is limited

 


You will be notified if your order is canceled.

 

 

 

6. Shipping

 


Please refer to our Shipping Policy for detailed information regarding delivery times and costs.

 

 

 

7. Returns & Refunds

 


We offer a 30-day satisfaction guarantee.


To be eligible for a return:

 

  • The product must be unused or partially used

  • The request must be made within 30 days of delivery

 


Refunds will be processed after inspection of the returned item.


Shipping fees are non-refundable.

 

 

 

8. Limitation of Liability

 


Velmora Care shall not be liable for any:

 

  • Indirect or consequential damages

  • Allergic reactions or misuse of products

 


Customers are advised to perform a patch test before use.

 

 

 

9. Intellectual Property

 


All content on this website (images, text, branding) is the property of Velmora Care and may not be used without permission.

 

 

 

10. Third-Party Services

 


We may use third-party tools (payment providers, analytics, etc.).


We are not responsible for the policies or practices of these third parties.

 

 

 

11. Privacy

 


Your personal information is handled in accordance with our Privacy Policy.

 

 

 

12. Changes to Terms

 


We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting.

 

 

 

13. Governing Law

 


These Terms shall be governed by and interpreted in accordance with the laws applicable in your country of residence.

 

 

 

14. Contact Information

 


For any questions regarding these Terms:

📧 contact@velmoracare.com